Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-delivery-driver-routing-systems.livebursts.com! We take the privacy and security of your personal data seriously. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information when you interact with our website, applications, services, and products. By using our platform, you agree to the terms described here.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://ai-delivery-driver-routing-systems.livebursts.com.
  2. Mobile and desktop applications developed by us.
  3. Online services offered through our platform.
  4. Products that we provide directly to users.

Please note that this policy does not extend to third-party platforms, tools, or services accessed through links on our site. These external entities have their own privacy policies, which we encourage you to review.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Applications and Services: When you sign up as an authorized user and access our apps or services, we collect and process your personal data to provide a seamless experience.
  2. Visiting Our Websites: Every time you browse our websites linked to this policy, we may gather information about your device, browsing behavior, and interactions with our content.
  3. Communications: We may reach out to you via email, calls, texts (SMS), or newsletters. By interacting with us, you agree to receive these communications, which include promotional messages as well as updates and notifications.

Personal Data Collection

We collect various categories of personal data to enhance your experience and improve our services:

  1. Account Information: This includes user names, email addresses, and passwords used to access our platform.
  2. Payment Details: We securely store payment information for transactions made through our system, such as credit card numbers and billing addresses.
  3. Financial and Purchase Data: We may collect transaction history, purchase details, and financial records to process payments and offer personalized recommendations.
  4. Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar data can be used to recognize your device and provide location-based services.
  5. Location Data: With your consent, we access your device’s location to offer tailored content and services based on your geographical area.
  6. Feedback and Reviews: We encourage user feedback and may collect this information to improve our products and services.
  7. Social Media Information: If you choose to log in through social media accounts, we may receive data from these platforms, such as your name, profile picture, and public posts.
  8. Product Interaction: Details about the products you view, search for, or purchase on our site are also collected to personalize your shopping experience.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics:

  1. Strictly Necessary Cookies: These cookies are essential for navigating our website and using its features. They enable basic functions like login, language preference, and form filling.
  2. Preference Cookies: We use these cookies to remember your preferences and settings, such as language selection and display choices.
  3. Analytics Cookies: They help us analyze user behavior, provide insights into site performance, and enhance the overall user experience.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We adhere to data retention policies that comply with applicable laws:

  1. We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer period is required by law.
  2. After the data is no longer needed, we delete or anonymize it to ensure privacy and security.

Security Measures

We prioritize the protection of your personal data through robust security measures:

  1. Encryption: We use encryption protocols to secure data transmission and storage, ensuring that sensitive information remains confidential.
  2. Secure Servers: Our data is stored on secure servers with access controls and regular security updates.
  3. Third-Party Providers: When we engage third parties for processing tasks, we ensure they adhere to strict privacy and security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old:

  1. We do not knowingly collect or solicit personal data from minors. If you believe we have collected such information by mistake, please contact us immediately.

Your Data Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  1. Access: You have the right to request access to the personal data we hold about you.
  2. Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  4. Restriction: You may limit the use or processing of your personal information.
  5. Data Portability: We can provide your data in a structured format, allowing you to transfer it to another controller.
  6. Object and Non-Discrimination: You have the right to object to certain processing activities and to be free from discriminatory practices.
  7. Apples and Complaints: If you believe your privacy rights have been infringed upon, you can file an appeal or complaint with our privacy team.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements:

  1. Any modifications will be posted on this page, and we encourage users to review the policy periodically.
  2. Significant changes will be notified via email or through a prominent notice on our website.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us:

We are dedicated to ensuring a transparent and secure user experience while protecting your personal data.